ISO9001 is undoubtedly the most popular quality management system around the world. In the world of international business, companies strive to be ISO9001 certified so that they can present them better than many others.

If you are also looking forward to getting your company ISO9001 certified, there are 5 key things that you should know before you solemnly proceed:

1. Primary Focus is ‘The Customer’

The primary focus in any quality management system is always the customer. The customer remains at the center of all, because ISO9001 and all other quality management systems seek to meet customer expectations by all means. In your company, you can use the ISO standards to plan, execute, and deliver products and services that can satisfy your customers.

2. Employees’ Engagement

Employees’ engagement and productivity are some of the top ISO9001 basics you must know. It is because people working in your organization are your real assets, and the happier they are the more productive they’ll remain while working. Through ISO9001 standards, you can learn to respect your employees, giving them what they deserve and providing them a platform to grow their capabilities.

3. True Leadership

True leadership is one of the basic elements present in ISO9001. According to the ISO standards, leaders or managers should develop such a work culture in which employees can feel encouraged and unified. Being a leader, you aren’t supposed to just order or command your employees regarding some work. Rather, you should engage yourself as much as possible and improve coordination and communication systems in all the functions of your organization.

4. Constant Improvement

Constant improvement is also one of the basics of ISO certification for your business. To be called a successful organization, you must look forward to constant improvements in your products or services so that your customers may not get bored with you.

Companies that look forward to improvements better react to different internal and external changes that can enhance the quality of their products or services. You should also train your employees with the latest updates in your particular industry so that they can enhance their abilities with the latest tools and methods.

5. Annual Audit

Annual audit becomes compulsory for companies that have been ISO9001 certified. The ISO9001 certification is also renewed after every 3 years time period. At the time of renewal, the ISO team will see everything in your organization to make sure that you are following all the required standards set by them. Moreover, the ISO standards are also revised after some years, so you should also be aware of them.

Consequently, there are many basics you should know before you get your company ISO9001 certified. From the focus on customers to employees’ engagement and true leadership to constant improvement, there are many things that you need to take care of. Most importantly, an annual audit also becomes compulsory when you have been ISO9001 certified because it is the symbol that helps companies stand out even in high competition.